Tom Harden (FedEx)

Tom has been in his current role as Manager, National Operations Excellence at FedEx since 2020, specialising in clearance, network optimization, process enhancement, and regulatory affairs. With over 20 years of experience in the express airfreight industry, Tom is a well-established leader in express operations and process improvement.

Prior to joining FedEx, Tom led regional air network operations for TNT North Asia, based in Shanghai, where he honed his expertise in operational efficiency and strategic planning.

Tom is now based in Sydney with his young family.